1. Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Schedule an inspection — name, phone number, email address, home address, and pest concern details
- Use our chat widget — questions you ask and contact information if you choose to share it
- Submit a referral — your name, email, and your referral's name and contact information
- Contact us directly — via phone, email, or the website contact form
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website URL
- IP address (anonymized)
- General geographic location (city/region level)
2. How We Use Your Information
We use the information we collect to:
- Schedule and provide pest control services
- Respond to your inquiries and service requests
- Send appointment confirmations and service reminders
- Process referral rewards
- Provide seasonal pest alerts relevant to your area
- Improve our website and services
- Comply with legal obligations
We never sell your personal information. Your data is used solely to provide and improve our pest control services.
5. Data Security
We implement industry-standard measures to protect your information:
- HTTPS encryption on all pages
- Secure form submissions with input validation
- Access controls limiting employee access to personal data
- Regular security reviews of our website and systems
While we take reasonable precautions, no internet transmission is 100% secure. We encourage you to protect your own information as well.
6. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our agreements
Service records are typically retained for 3 years after your last service. You may request earlier deletion by contacting us.
7. Your Rights
You have the right to:
Access
Request a copy of the personal data we hold about you.
Correct
Ask us to update or correct inaccurate information.
Delete
Request deletion of your personal data.
Opt Out
Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at info@pippestcontrol.com or call (262) 893-5271. We will respond within 30 days.
8. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Preventative Insect Provisions LLC
Serving Mukwonago & Waukesha County, WI